Fees: $10,000 + GST for 7 sessions of direct mentoring, email support, and ’laser’ mentoring as needed over the mentoring term.

Mentoring procedure: Video meetings (unless other arrangements have been agreed upon) through Zoom, Skype, Facetime, or other agreed video application.

 Payment: Our office requires payment in advance before sessions can occur (unless other arrangements have been mutually agreed upon prior to sessions commencing). 

Coaching: Coaching is in no way to be construed as psychological counseling or any type of therapy. As coaching is a result of your commitment, intention, and actions during and in between sessions, coaching results are up to you.  

 Confidentiality: I recognise that anything you share with me in a session is regarded as confidential. I will not disclose any information that identifies you without your permission. At times I share general client themes and common experiences to help other clients with their journey, however, all identifying information is omitted and most stories are a culmination of several client experiences or general behavioral principles, observations, and outcomes.

 Session changes: Sessions can be canceled and rescheduled with a minimum of 24 hours' notice.  Except in the case of an emergency, clients will forfeit sessions that are missed or canceled without 24 hours notice.

Outstanding sessions: Any outstanding sessions that have not been scheduled after 3 months from the last session will be forfeited, unless a prior arrangement has been agreed upon.

 Program cancellation: If the mentoring contract is canceled, a credit note for the remaining sessions will be issued. This will be valid for 12 months and can be re-allocated to any appropriately nominated person. I reserve the right to terminate our sessions immediately and without prior notice, if I feel that unethical business activity is being conducted. (In such case you would receive a refund of the unused sessions.)

 Mentoring Liability: During your mentoring journey, you are still fully responsible for your own business and decisions. In our sessions, I will offer suggestions, options, and mentoring based on my own life and professional experience, and I will work with you to identify solutions to your challenges. However, any decision you make about a course of action during our sessions is yours alone, and you accept full responsibility for any such decisions. You should always carefully evaluate the consequences of various options, and decide accordingly. I make no representation or warranty to you that any part of the mentoring method, sessions, or activities will work for your particular circumstances, and given the complexity of businesses, cannot guarantee results (but I do have many clients who can share their success stories). However, I can assure you that we will continue to keep testing, tweaking, and trying different techniques in order to keep you moving forward.

It is also important for you to acknowledge that the mentoring sessions may be personally, or emotionally challenging and that there may be occasions on which you feel, with such challenges, (including but not limited to) feelings of frustration, annoyance, or stress. You agree not to hold me liable for any loss or cost incurred by you* in the event of mental, physical, financial, emotional stress or distress (or other ailment or condition) manifested either directly or indirectly in relation to your mentoring journey. You shall indemnify me in the event of any such claim, including but not limited to any claims made against me by any person related to or associated with you, including but not limited to your customers.

Anything said by me – verbally or in writing – shall not be constituted to be advice of any kind, including but not limited to medical, psychological, legal, financial, counseling, business, or actuarial advice.

*Or any person related to or associated with you, including but not limited to your customers.